Every effort is made to produce the highest quality church appointment possible. Beyond the dedicated craftsman who labor over every detail is a quality control inspector who goes over each piece that is shipped from our Massachusetts facility. Sudbury guarantees all basic materials and workmanship for a period of two years after purchase. If you have a problem notify your dealer. Your dealer will give you all of the necessary information for making a return for repairs or an exchange. The fine finish, however, is NOT guaranteed against marks of normal use, which might include scuffing, scratches, dents; or dirt, perspiration (body oils), juice, wine, etc. which was not properly cleaned.

The life of the protective finish on brass and silver plate products depends on how the coated items are used and cared for. Harsh cleaning chemicals can undermine the effectiveness of the protective finish. Please follow the care and handling instructions to get the maximum service.

Your best guarantee is our earned reputation for fairness and quality service. Sudbury reserves the right to occassionally modify our designs; with the understanding that if the modified design does not represent the design to the point that it is unacceptable to the end buyer, it may be returned for a full refund.